Effective date October 5, 2026
Shipping Policy
No physical goods are shipped
L & S Property Management does not sell or ship physical goods through this site. The portal bills long-term residential rent and related invoice charges. There are no shipping charges, delivery windows, or product returns.
Electronic delivery
Invoices, reminders, payment confirmations, and receipts are delivered electronically. You receive them by email and can view open invoices in the tenant portal or through the pay link in the email. A receipt is the paid invoice in the portal and the payment record emailed or shown after a successful payment.
If an invoice email does not arrive, check the spam folder and then contact us with the email address on the account. We can resend the notice. We do not mail paper invoices unless staff agrees to do so separately.
Contact
Questions can be sent through the contact page.