Effective date October 5, 2026
Terms and Conditions
These terms cover use of the L & S Property Management tenant invoicing portal. The portal is for long-term residential rental billing. Tenants review invoices and pay rent or other charges online. L & S Property Management does not sell or ship physical goods through this site.
Use of the portal
Use the portal only for your own tenancy, or, if you are staff, to administer properties and invoices. Keep your sign-in private. Give accurate contact and payment information. Do not attempt to open another person's invoices, disrupt the service, or use the portal for anything other than rental billing.
Payment authorization
When you confirm a payment, you authorize L & S Property Management and its payment processor, Authorize.net, to charge the method you provide for the invoice amount plus any processing fee shown on the pay page before you confirm. Invoices and payment reminders are sent by email.
Processing fees
ACH bank payments have no processing fee ($0.00), including when you pay with a saved bank account. Debit and credit card payments add a 3.95% processing fee on top of the invoice amount. The fee is calculated before you confirm and is included in the total charged. Staff may record a manual payment without adding a processing fee.
Saved payment methods
You may save a card or bank account for later invoices. Those methods are stored by Authorize.net Customer Information Manager. This portal keeps a profile identifier, brand, last four digits, and card expiration when the processor provides them. It does not keep the full card or bank account number. You can remove a saved method from the tenant portal. Removing it stops that method from being used again. It does not undo a payment already submitted.
Failed payments, returns, and chargebacks
If a payment fails, is returned, or is charged back, the invoice stays unpaid until a successful payment is recorded. A returned ACH payment, including a payment returned for insufficient funds, or a card chargeback, can also create fees from your bank or card issuer. L & S Property Management may refuse further online payments while a return or chargeback is unresolved. Amounts due under your lease remain due.
Governing law
These terms are governed by the laws of the United States and the state where L & S Property Management maintains its principal office, without regard to conflict-of-law rules. Disputes about the portal or a payment made through it will be brought in the state or federal courts of that state.
Changes to these terms
L & S Property Management may update these terms by posting a new version on this page and changing the effective date at the top. Continuing to use the portal after that date means you accept the updated terms.
Contact
Questions can be sent through the contact page.